Frequently Asked Questions

Appointments &

Getting Started

  • If you are unsure which service best suits your needs, we recommend starting with a consultation with one of our Women’s & Children’s Health GPs. They can assess your concerns and coordinate care with the appropriate practitioners within our clinic.

    If you already know which practitioner or service you would like to see, you can book directly via our website or by contacting our reception team.

  • Yes. If you have multiple or complex concerns, please book a longer appointment or discuss this with reception when booking so adequate time can be allocated.

  • Appointments can be booked online via our website or by contacting our reception team directly on 8652 7222.

  • We ask that you provide at least 24 business hours’ notice if you need to cancel or reschedule your appointment. Late cancellations and non-attendance will incur a fee. Please refer to our Fees page for full details.

  • Please bring:

    • Your Medicare card (if applicable)

    • Any referral letters or pathology forms

    • Your baby’s green book (for infant appointments)

    • Relevant previous results or reports

A woman is sitting on a couch at Maternal and Infant Wellbeing Melbourne, holding a baby close to her chest, looking down at the baby with a gentle smile.

Practitioner Information

  • In most cases, no referral is required to see a member of our MIWM multidisciplinary team.

    A referral is required to see our Psychiatrist, Dr Edna Lekgabe, and must be provided by a GP and submitted to our team for review prior to booking.

    If you are unsure whether a referral is needed for your appointment, our reception team can advise you prior to booking.

  • Our GPs have a special interest and training in women’s, maternal, and children’s health. They provide care across fertility, pregnancy, postnatal care, infant health, and general family medicine.

  • Our GPs provide comprehensive care with a special interest in women’s, maternal, and infant health. This includes pregnancy and postnatal care, infant health, contraception, menstrual and hormonal concerns, mental health, and general family medicine.

  • Yes. Continuity of care is encouraged, and you are welcome to book ongoing appointments with the same GP for all medical care.

  • Many of our GP and clinical services attract Medicare rebates. Some allied health and wellbeing services may not be Medicare-rebatable. Our team can provide clarification when booking.

A group of children and two adults engaging in a robot-building activity at a table with colorful markers, paper, and small robots.

Service Information

  • Yes. Our GPs provide antenatal care across all stages of pregnancy and work collaboratively with obstetricians and other specialists when required.

  • Yes. Many patients attend MIWM alongside private or public obstetric care for shared antenatal support, vaccinations, and additional assessments.

  • Yes. Postnatal care includes physical recovery assessments, emotional wellbeing support, breastfeeding concerns, and ongoing health care following birth.

    Postnatal appointments are commonly booked around 6 weeks after birth, however please contact our team for an earlier booking if you have specific concerns.

  • Yes. While we specialise in maternal and infant health, we welcome patients of all backgrounds and demographics to attend our clinic.

  • We provide care for newborns through to early childhood, including routine health checks, newborn assessments, growth and development monitoring, and immunisations.

  • Yes. We provide:

    • All National Immunisation Program (NIP) funded childhood vaccines (6 weeks to 4 years)

    • Antenatal vaccines, including influenza and pertussis

    • Private influenza vaccinations

    Further information on our vaccination services can be found under our Immunisations page.

  • We welcome all clients to utilise our Day Spa services at MIWM. Our experienced team is trained to support clients throughout the perinatal period, as well as those merely seeking relaxation and overall wellbeing support.

    We offer a range of services, including therapeutic massage, facial treatments, and wellness packages, designed to support relaxation, recovery, and overall wellbeing.

    We encourage you to bring your baby with you to the day spa. Our trained staff will be available to care for your baby during your session.

Woman with dark hair holding a newborn baby, smiling and sitting on a white chair. Another woman with short dark hair, wearing a pink sweater, leaning over and touching the baby's hand. The scene is indoors with abstract paintings on the wall.

Still Have Questions?

If you cannot find the information you’re looking for, our reception team is happy to assist. Please contact us by phone on 86527222 or email at info@miwm.com.au.